FAQ

General Questions

You can email us or call 720-550-1306.

We are blessed with all ten products being awarded and labeled as MADE SAFE® certified – the most rigorous certification for safe & non-toxic products in existence.

We care for the whole woman — body, mind, and spirit. With a focus on educating on wellness, we support your passion for holistic living. With our 100% Made Safe® Certified products, we provide a solution for those truly seeking a “no-compromise” option for all-natural, toxin-free, skincare. And our products give unbelievable results!

You will have noticeably clearer and healthier skin that glows. You will also know that by using Freegirl products, you are helping victims of sex trafficking. Your purchases help women who are discovering a life of freedom.

Freegirl Skin Care is completely transparent when providing information about our products and the ingredients used. Every product page provides an ingredients tab that lists all ingredients included in that product. Or to see every ingredient we use, visit our glossary. If you have any questions about the ingredients, please contact us.

Listening to our customers’ requests and partnering with our manufacturer to source the cleanest ingredients, to formulate the best, non-toxic products. Then having them put through the very rigorous process through MADE SAFE®.

We have partnered with a wonderful manufacturer who handles the production and processing of our formulas.

Store in a cool dry place. Our violet glass bottles keep the products fresh without any preservatives.

Purchases & Shipping

We accept Visa, Mastercard, American Express, Discover, and PayPal. 

Yes! You can purchase our products through our website shop, on our Facebook page or you can contact us by phone at 720-550-1306. We also have a chat feature that is usually active between the hours of 8 am to 5 pm CST, except on weekends and holidays.

We attempt to deliver as promptly as possible, however, we are at the mercy of the shipping provider. We offer you the option of U.S. Postal Service, UPS, and FedEx. Each shipping provider has their own pricing structure that is featured when you check out — so that you can select the option that works best for you.

We provide free shipping on all orders $100.00 and up.

Please keep in mind that all packages will be delivered to your door unless you make special arrangements. Freegirl cannot be responsible for damages provided by the weather or animals, nor can we be responsible for theft. Please use a safe delivery address when checking out.

You should receive your order within 3 to 5 business days.

Once your order is shipped, you will receive a confirmation email with a link for tracking.

We currently are found locally at Rock, Paper, Scissors in Buena Vista, Colorado, and Soak and Wellness Spa in Montrose, Colorado. You can also see our products online at Beauty Bridge and Greenvard. If you are a retailer interested in carrying the Freegirl line of products, please contact us.

We do run promotions. Sign up for our emails to stay updated on what’s happening with our products as well as to receive info on holistic living!

Write us as soon as possible. Once something has shipped, we can no longer cancel an order.

Please contact us as soon as possible.

Returns/Exchange

We do! Every purchase has a 30-day money-back guarantee. 

Any full-sized product purchased from us can be returned or exchanged within 30 days of purchase for any reason. We may also be able to suggest an alternative product or help problem solve as to why your product is not working for you. 

If you would like to return a product, please reach out to us by email. We are happy to refund or replace your product, we are unfortunately unable to refund shipping charges. Please see our terms of service for additional details about our return policy.

Email us as soon as possible. Once something has shipped, we can no longer cancel and refund an order.

Please contact us to make the order right. If your package was damaged upon delivery, please keep the packaging and let us know as soon as possible.